Difficulty accessing web pages

If you are having difficulty accessing webpages, then use the following instructions (dependant on your operating system) to enter the Domain Name Server addresses for your internet service. If this fails to resolve the issue, please contact 01482 300040 and choose option 1 for internet and email faults.

Windows XP

Select Start menu, then Control Panel
If in Classic View: Open Network Connections
If in Category View: Select Network and Internet Connections, then select Network Connections
Open Local Area Connection
Select Properties
Highlight Internet Protocol (TCP/IP) and select Properties
Select Obtain an IP address automatically (probably already set)
Select Use the following DNS server addresses
In Preferred DNS Server enter 212.50.160.100
In Alternate DNS Server enter 213.249.130.100
Select OK
Select OK
Select Close
Close

Windows 2000

Select Start menu, then Settings, then Control Panel
Open Network and Dial-up Connections
Open Local Area Connection
Select Properties
Highlight Internet Protocol (TCP/IP) and select Properties
Select Obtain an IP address automatically (probably already set)
Select Use the following DNS server addresses
In Preferred DNS Server enter 212.50.160.100
In Alternate DNS Server enter 213.249.130.100
Select OK
Select OK
Select Close
Close

Windows 95 and 98

Select Start menu, then Settings, then Control Panel
Open Network
Highlight TCP/IP and select Properties
(IP Address tab will be showing)
Select Obtain an IP address automatically (probably already set)
Select DNS Configuration tab
Select Enable DNS
In DNS Server Search Order box enter 212.50.160.100, then select Add
Then enter 213.249.130.100, then select Add (addresses are listed as they are added)
Select OK
Select OK
Close

MAC OS 9.x

Select APPLE icon on top left corner
Under Control Panels, select TCP/IP
In TCP/IP window, under NAME SERVER ADDR, enter DNS server addresses 212.50.160.100 and 213.249.130.100
Select Enter after each address
Select Close and then Save

MAC OS X

Select APPLE icon on top left corner
Select System Preferences
Under System Preferences, select Network
Under Network, select Configure from bottom of window
In Configuration screen, ensure you have Built in Ethernet selected in Show drop down
In Domain Name Servers box, enter DNS server addresses 212.50.160.100 and 213.249.130.100 and select Enter after each address
Select Apply at bottom of screen and close all windows