Nortel Business Communications Manager (BCM)
The BCM from Nortel is a communications system that provides the small to medium sized business with access to sophisticated converged technology at an affordable price.
BCM integrates sophisticated voice and data capabilities, VOIP gateway functions, wireless mobility, security and a full suite of business building applications designed for ease of use, ease of installation and a highly flexible architecture.
The benefits of using the Nortel BCM:
- Single cost-effective system for voice, data and applications
- Offers IP voice and data networking
- Improve customer satisfaction with a single system that provides all of the features and facilities to deliver a complete CRM package
- Increases individual and group productivity
- Easily integrated with existing LAN/WAN architecture
- Gain significant cost savings – the BCM can reduce cabling and hardware costs, cut your maintenance bills and reduce the time spent on administration
- It's a future-proof solution and can grow as your business requirements develop
| Nortel BCM is available in three versions | |
|---|---|
| BCM50 | For businesses with less than 20 lines and has the capacity to grow to 76 lines |
| BCM200 | For businesses with 20-40 lines that require integrated routing and/or IVR support |
| BCM400 | Supports up to 192 lines but is typically used for 40-80 lines |
All BCM models provide:
- IP telephony
- Integrated internet access
- Simplified network infrastructure
- Simplified management tools
- Intelligent contact centre
- Wireless solutions (WLAN, Digital or Cordless)
- Integrated data capabilities, including VPN
- Choice of environment (digital, IP-enabled, or full IP strategy)
- Unified messaging
- Interactive Voice Response (IVR) (BCM200 and 400 only)
- Keycode enabled applications
- Security features
Nortel Business Communications Manager from Kingston Communications.